Q&A | How to work with Ajaleigh
Do you offer custom wig services?
Yes! We offer custom wig units tailored to your desired length, texture, color, and cap size. Use our inquiry form to get started.
What is the wig refresher service?
Our refresher service revives your old units by cleaning, restyling, and restoring them to a like-new state. It’s the perfect way to protect your investment and keep your glam going strong.
Do you install wigs purchased elsewhere?
We currently prioritize installs for AjaLeigh Hair units. For special cases, please reach out through the contact form.
What if I don’t want to wear a wig all the time?
No worries! We also offer healthy hair services like silk presses, trims, and protective styling to support your natural hair journey.
How do I book an appointment?
Click the “Book Now” button on our website or fill out the inquiry form to start the process. Be sure to select your desired service and availability.
What is the turnaround time for wigs?
Turnaround times vary depending on the type of wig service you select:
-Ready-to-Wear Wigs: These are our quickest option! Units typically ship within 3–5 business days, depending on order volume.
-AjaLeigh Remakes: Bringing back a past favorite for a REAPPERANCE, please allow 7–10 business days for processing and styling.
-Pre-Orders: For our newest drops and exclusive collections, please allow 15–30 business days. These units are made with intention and care, just for you.
-Wig Maintenance (Refresh Service): Includes cleaning, restyling, and minor adjustments. Turnaround is typically 7–14 business days depending on the condition and requested updates.
More questions? See our full FAQ